Privacy Commitment – PetFoodsStore.com
At PetFoodsStore.com, we prioritize your privacy. This document explains how personal information is managed when you browse our store, place orders for pet products, or otherwise interact with our platform. Our practices are aligned with U.S. privacy regulations and reflect best practices required by our payment processing partners and acquirer networks.
Data We Handle
When you use our services, we may collect:
- Customer Information: Name, email, shipping address, billing address, and contact details
- Payment Details: Order totals, refund records, dispute data, and card authorization references
- Digital Identifiers: IP addresses, device/browser metadata, and interaction logs
- Regulatory Data: Identity documentation in cases where verification is required under banking protocols
How We Use Information
The data we collect supports the following:
- Processing transactions and delivering your orders
- Communicating updates about orders, products, or account changes
- Meeting compliance with anti-fraud regulations and identity verification standards
- Cooperating with lawful investigations or financial audits when applicable
- Ensuring secure and policy-compliant e-commerce operations
When Data Is Shared
PetFoodsStore.com limits sharing to only what is necessary to support secure transactions and service delivery:
- Card Networks & Acquiring Banks for transaction validation and fraud analysis
- Regulatory Technology Providers assisting with KYC, AML, and chargeback prevention
- Platform Infrastructure Services such as payment gateways, fraud screening, and secure cloud hosting
- Government or Legal Entities if compelled by law
Protecting Your Information
We employ strong technical and administrative controls:
- End-to-end encryption on sensitive data transmissions
- Enforced login security including multifactor authentication for internal systems
- Segmented access to systems based on roles and responsibilities
- Continuous monitoring for anomalous behavior or access
Your Control Over Data
Subject to applicable law, customers may:
- Request a summary of the personal data on file
- Ask us to amend outdated or incorrect information
- Withdraw from marketing communications at any time
- Request account data deletion when no longer needed for regulatory purposes
To initiate a request, email [email protected].
Data Storage Duration
We retain records tied to transactions, identity checks, and account activity for a seven-year minimum. This retention period is enforced to meet financial industry regulations. Once expired, data is purged or anonymized.
Site Cookies & Monitoring
We use basic and advanced tracking tools to:
- Support secure session management
- Detect fraudulent checkout behavior
- Improve site layout and navigation based on usage trends
You may limit cookie functionality via your browser, but this could impair site performance.
Policy Changes
PetFoodsStore.com reserves the right to revise this Privacy Commitment as needed. Changes will be posted here. Continued use of our site confirms your agreement with any updates.
Contact Us
Reach our compliance team for privacy concerns or questions:
[email protected]